FAQ

Shipping & Tracking

How long does it take to receive the orders?

Delivery time:  Processing time +Transit Time

Processing time: 1–3 business days (Monday to Friday)

Transit Time: 6-9 business days.(Monday to Friday)

Total Delivery time : 7-12 Business days.

Check the shipping policy page for more information

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Currently Free Shipping applies on orders over over £50.

Otherwise the shipping fee is £2,95

Returns And exchange

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. For return policy click here

What are the return rules?

You can return a product for any reason within 30 -days guaranteed. No questions asked.

We do not charge a return fee

The customer only have to bare the return label

How do returns work?

By simply sending us an e-mail  or through the contact form.

Our support team will then guide you through the return process.

please do not send any returns here without contacting us first, since we need to create an internal ticket in order to refund the order.

For more information please visit the return & policy page

When will I get my money back?

Once we received your return, we will send you money back the day the return package arrives.

It may take up to 10 business days for the bank to process this.

Product & Store information

What size should I get?

All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.

Our Shoes & Loafers are true to size, keep in mind that loafers don't have laces, they will have to fit tight. If you are unsure about your size, take one size up for loafers to make sure they will not fit too tight. We recommend going up 0.5 size if you normally have half sizes for a better fit.

To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.

How can I pay?

We currently offer more than 30 the trusted payment methods.

  • All creditcard types
  • PayPal
  • Klarna
  • Afterpay
  • Amazonpay
  • ShopPay

We have taken extra measurements to make sure each checkout is done encrypted & safe.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.